Version: July 7, 2026
1. Delivery coverage
Delivery is available to the cities and areas shown during checkout. Timing and cost may vary by city, product, scan status, and manufacturing status.
2. Shipping address
- The city, short address, and mobile number must be accurate before payment.
- Shipping details are saved as an order snapshot and do not change automatically when account details are later edited.
- The customer is responsible for delays or reshipping caused by an incorrect address, no response, or failed receipt.
3. Fees and estimates
Shipping fees and tax are displayed before payment. Delivery dates are estimates and may be affected by manufacturing, inspection, carriers, or circumstances beyond reasonable control.
4. Receipt and damage
The shipment should be inspected on receipt. Missing, damaged, or incorrect items should be reported through Support within a reasonable period with the necessary photos and information.
5. Reshipping
If a shipment is returned because of an incorrect address, failure to receive it, or lack of customer response, the full reshipping cost may be charged to the customer.
